Видео ютуба по тегу Yasm It Service Management

YaSM Service Management: Introduction
YaSM Service Management: Introduction
What is service management?
What is service management?
Where to start with service management?
Where to start with service management?
Enterprise Service Management (ESM) and YaSM
Enterprise Service Management (ESM) and YaSM
Service management office (SMO) with Microsoft Teams and YaSM
Service management office (SMO) with Microsoft Teams and YaSM
FitSM and YaSM
FitSM and YaSM
Wie beginnen mit Service-Management?
Wie beginnen mit Service-Management?
If you stop improving you will fall behind | Good service management (3)
If you stop improving you will fall behind | Good service management (3)
The YaSM Process Map
The YaSM Process Map
Webinar: YaSM and the YaSM Process Map
Webinar: YaSM and the YaSM Process Map
The customer is king | Good service management (1)
The customer is king | Good service management (1)
Without a strategy you cannot take the long view | Good service management (5)
Without a strategy you cannot take the long view | Good service management (5)
YaSM Service-Management: Einführung
YaSM Service-Management: Einführung
Vaguely defined services can't be managed | Good service management (2)
Vaguely defined services can't be managed | Good service management (2)
YaSM and ITIL 4
YaSM and ITIL 4
Streamlining IT Processes: Stefan Kempter’s Guide to YaSM Service Management | Ep 47 | Series 1
Streamlining IT Processes: Stefan Kempter’s Guide to YaSM Service Management | Ep 47 | Series 1
Was ist Service-Management?
Was ist Service-Management?
The YaSM - ISO 20000 Bridge
The YaSM - ISO 20000 Bridge
Don't leave customer support to luck | Good service management (4)
Don't leave customer support to luck | Good service management (4)